Incidents and maintenance reported on status page for Poppins Cleaning https://status.poppins.cleaning/ https://d1lppblt9t2x15.cloudfront.net/logos/5765aaa4a3b50cf0067d5e35bdac8932.png https://status.poppins.cleaning/ en https://status.poppins.cleaning/maintenance/1036502 Thu, 27 Aug 2026 19:40:30 -0000 https://status.poppins.cleaning/incident/1036502#e250deb3445ebf0c3eecf3c196bf01e96d9e014e7a97a6489da670d73e366ba9 Maintenance Planned database maintenance — all Poppins services will be unavailable. What: Postgres patch upgrade on the Supabase project (17.6.1.155 → 17.6.1.166), including a disk right-size. No schema or application changes. Expected downtime: up to 60 minutes (Supabase's stated worst case; usually much less). Affected — everything, because all four apps share one database: • ops.poppins.cleaning (CRM) • team.poppins.cleaning (cleaner portal) • account.poppins.cleaning (customer account) • poppins.cleaning (marketing site + public quote/lead capture) Expected alerts during the window: /api/health returns 503 on all four monitors. This is the maintenance, not an incident. Customer impact: the public quote form cannot capture leads while the database is down — enquiries in this window are lost, not queued. No cleans are scheduled in the next 48 hours and no billing runs in the window. Scheduled deliberately in a quiet slot: no jobs in flight at start, and clear of every cron — nightly push/sync 02:00/02:30 UTC, reminders 09:00, dunning 10:00, Friday payout batch 08:00. Rollback: none — Postgres cannot be downgraded after upgrading. Recovery would be restore-from-backup (last nightly backup 01:46 UTC; PITR not enabled). Post-upgrade checks: health endpoints on all four apps, hand-written DB types vs live schema, all seven pg_cron jobs scheduled and active, job processor tick resuming, Xero connection refresh. https://status.poppins.cleaning/maintenance/1005294 Sat, 08 Aug 2026 06:00:00 -0000 https://status.poppins.cleaning/incident/1005294#d7705b3ea4bf56ed66524c82d0865f9f23b8d61c7452710d120383790d8b9b58 Maintenance DB Upgrade https://status.poppins.cleaning/maintenance/995945 Tue, 04 Aug 2026 15:36:14 -0000 https://status.poppins.cleaning/incident/995945#0dea9aeeae4d264326b2f1848ae29a727ff07af1b16c0a2bf873e74b672b207f Maintenance Upgrading DB version